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Proactive Style

Tel:  07956 942980


"A wealth of research provides the basis for a wide range of practical tips and techniques, supplimented by models, checklists, and audio files."
Learning and Development Manager,

"An effective aid, giving managers the confidence to coach."
Leadership and Development Manager,
The AA

"I am impressed with the depth of research that has gone into this product, which I believe will provide a valuable and practical aid to all managers, helping to put coaching into practise."
Learning Director,
The Electoral Commission

"An inspiring and valuable aid for the busy manager."
Training Manager,
London Borough of Hammersmith & Fulham.

people-ASSiST Manager's Toolkit

Our comprehensive resource aid for managers, coaches and mentors is designed to support a wide variety of situations faced in helping individuals achieve their potential, develop skills and improve performance.

Presented in either a smart A5 filoFAX® folder or e-Book form for Kindle, the toolkit packs key notes, special forms, problem solving techniques, exercises, tip sheets, question cues and more into one, easy-access desk aid. With wide-ranging materials, the kit caters for the differing needs of experienced in-house coaches, mentors and managers.

Developed with the help of more than 50 leading organisations and drawing on extensive coaching expertise and research, the full-featured toolkit helps a novice make coaching, mentoring and other people development skills a part of their everyday repertoire, whilst providing an flexible reference aid for the more experienced user. An invaluable complement to training or supervisor support, the kit is equally well suited to the needs of any manager.

Familiarisation with materials may take just a few moments, yet provide vital support for a team member conversation, including even the briefest dialogue at the coffee bar. Familiarity with question structures, improved self awareness, and confidence building will especially help the novice to put management training into practice, as well as providing a ready resource for the more experienced manager, coach or mentor.


Management principles and models are introduced for managers who may have limited or no management training or experience, whilst guidance is also given for integrating coaching, mentoring and training styles in the workplace. Simple diagrams are complemented by the use of colour-coding*, distinctive icons and index tabs throughout, allowing for easy reference. All templates, forms and exercises included also supplied on CD-ROM, allowing unlimited reproduction for personal use.

The kit provides a 'complete guide to managing people' and is designed for easy reference using a loose-leaf filoFAX® folder, Kindle or devices capable of reading Kindle format (including most smart phones, tablets and computers, using freely downloaded apps from Amazon).

Each kit includes:

  • Key notes, question cue sheets and tools supporting a wide range of popular topics
  • Comprehensive coaching and mentoring primer (covering more than 30 foundation and advanced topics)
  • Quick reference tip guides
  • Supporting hand-outs for coachees
  • A simple, shorthand note taking system
  • An instant view coaching schedule
  • A personal learning journal
  • Question line mind maps
  • Auto-email PDF tools and examples to any email address when on-line
  • Suggested exercises and briefing notes for staff, covering a growing range of topics.

Look inside: view sample content by clicking here.

Easy Customisation

people-ASSiST is deliberately designed to be easily customised or supplemented by additional materials or to use in-house terminology or preferred content (either produced in-house or at a small cost by us). Audio content can similarly be easily customised. Topics can therefore be easily aligned with training, coaching and personal development programmes as required. The kit may also be easily branded with your logo or other decal if required.

Purchase Options

To purchase copies of the filoFax® version of the kit or to discuss customisation options, please contact us (please note that minimum volume orders apply). This version of the kit is intended for corporate customers.

Kindle versions of the kit may be purchased directly through your local Amazon store on an individual basis:

USA, India, Canada and rest of world.

* Note that colour display isn't supported by some Kindle devices (this does not affect downloads).

Further information

To reach us, please email or call us on +44(0)20 8816 7907.

   Look inside  Download brochure  Telephone: +44-(0)20 8816 7907  Email:   

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